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Frequently asked questions

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Lars

Manager at VisitFootball

Available Monday through Friday
from 9 am to 5 pm CET

Can’t find the answer you’re looking for? Meet Lars our manager. He will make sure to help you.

How can I purchase Borussia Dortmund tickets?

The best way to purchase Borussia Dortmund tickets is through our trusted partner platform. Simply visit the website, browse the available matches, select the game you want to attend, and choose your preferred seating area. Once you’ve made your selection, proceed to checkout, enter your payment details, and confirm your purchase. Your tickets will be sent to you electronically, ensuring a smooth and hassle-free experience.

What is the best time to buy tickets for Borussia Dortmund matches?

For the best availability and prices, it’s advisable to buy your Borussia Dortmund tickets as early as possible. Tickets typically go on sale several months before the start of the season, and high-demand matches can sell out quickly. Early purchase ensures you get the best seats and avoid the last-minute rush. However, our ticketing partner often has tickets available closer to the match day, so it’s always worth checking for any remaining availability if you’ve missed the early window.

If I can no longer attend a Borussia Dortmund home match, I purchased tickets for, can I get a refund?

Refund policies for Borussia Dortmund tickets can vary, but generally, tickets purchased through our platform are non-refundable. It’s important to check the specific terms and conditions at the time of purchase. If you find yourself unable to attend, consider passing your tickets on to a friend or family member who can enjoy the match in your place. This way, you ensure that the tickets are used and someone else gets to experience the excitement of a Borussia Dortmund game at Signal Iduna Park.

Where do Borussia Dortmund matches take place?

Borussia Dortmund plays their home matches at Signal Iduna Park, located in the city of Dortmund. This iconic stadium, formerly known as the Westfalenstadion, is the largest in Germany, with a capacity of 81,365 spectators. The stadium is famous for its "Yellow Wall," the largest standing terrace in Europe, which creates an electrifying atmosphere on match days. Easily accessible by public transport, Signal Iduna Park is a must-visit destination for football fans from around the world.

Is it safe to buy Borussia Dortmund tickets through VisitFootball?

Absolutely. Purchasing your Borussia Dortmund tickets through our ticketing partner is safe and secure. The platform is known for its reliability and excellent customer service, ensuring that your transaction is protected and your tickets are genuine. You can trust that your entry to the match is guaranteed, allowing you to focus on enjoying the game. The peace of mind that comes with buying through a trusted source is invaluable when planning your visit to Signal Iduna Park.

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